Skip to Content



Discover...

expert providers, convenient locations and
an enduring commitment to quality.

When to Use Urgent Care

Some health conditions will require you to go directly to a hospital Emergency Room, while others can be treated at Urgent Care. Use the list below as general guidelines.

If you are unsure, talk to a Dean on Call nurse at (800) 576-8773 or (608) 250-1393. Dean on Call is available at any time, day or night.


Urgent Care Treatment

  • Asthma - mild to moderate
  • Back pain
  • Burns - moderate / second degree
  • Coughing, severe sore throat
  • Cuts, scrapes, bruises
  • Ear pain
  • Eye irritation
  • Fever
  • Migraine headache
  • Skin rashes
  • Small bone fractures (toe, foot, finger)
  • Sore throat
  • Sprains
  • Urinary burning

Emergency Room (ER) Treatment

  • Amputations or severe lacerations
  • Breathing obstruction
  • Burns - severe / third-degree
  • Drug overdose
  • Facial or eye trauma
  • Knife or gunshot wound
  • Large or compound bone fractures
  • Loss of consciousness
  • Poisoning
  • Pregnancy - severe abdominal pain
  • Seizures / convulsions
  • Shortness of breath / chest pain
  • Suicide attempt
  • Suspected heart attack or stroke

Urgent Care

  • When to Use Urgent Care

Dean On Call

Registered nurses on the line, 24 hours/day, 365 days/year.

Dean On Call

Madison area:
(608) 250-1393
Outside Madison:
1-800-57-NURSE
(1-800-576-8773)

More Information

MyChart Offers Easy Access to Your Care Team

With MyChart, you can securely communicate online with every Dean Clinic provider, not including urgent care providers. Learn more.