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We want to help you get the answers you need as quickly as possible. Click on the tab below that best meets your needs to display the corresponding contact information.

Account Management Teams

Meet our Account Managers and Associate Account Managers

Meet the Dean Health Plan team of Account Managers and Associate Account Managers. We're here to help you with the ins and outs of your plan benefits, administration questions, and helping your employees get the answers they need.

Katie Beals
Director of Group Retention
kathryn.beals@deancare.com
(608) 827-4341

Deb Treinen

Deb Treinen
Manager of Group Retention
debra.treinen@deancare.com
(608) 827-4006

Penny Bound

Penny L. Bound
Senior Account Manager
penny.bound@deancare.com
(608) 827-4122

Laurie Breitzke

Laurie Breitzke
Associate Account Manager
laurie.breitzke@deancare.com
(608) 817-4045

John Cashman

John Cashman
Senior Account Manager
john.cashman@deancare.com
(608) 827-4174

Rick Clevenger

Rick Clevenger
Associate Account Manager
rick.clevenger@deancare.com
(608) 827-4011

Heather McDonald

Heather McDonald
Senior Account Manager
heather.mcdonald@deancare.com
(608) 827-4062

Amy Fisher

Amy Fisher
Associate Account Manager
amy.fisher@deancare.com
(608) 827-4042

Dia Sparby

Dia Sparby
Senior Account Manager
dia.sparby@deancare.com
(608) 827-4354

Justin Hellenbrand

Justin Hellenbrand
Associate Account Manager
justin.hellenbrand@deancare.com
(608) 827-4228

Karen Metzger Karen Metzger
Senior Account Manager
karen.metzger@deancare.com
(608) 827-4315
Amanda Stapleton

Amanda Stapleton
Associate Account Manager
amanda.stapleton@deancare.com
(608) 827-4269

Not sure who your dedicated Account Manager/Associate Account Manager team is?
Call (608) 836-1400 for assistance. 

Customer Care Center

Customer Care Center
Toll Free (800) 279-1301
TTY (608) 827-4086
FAX (608) 827-4212
Fill out online Contact Us form

7:30 a.m. - 5:00 p.m. Monday - Thursday
8:00 a.m. - 4:30 p.m. Friday

Mailing Address

Dean Health Plan
PO Box 56099
Madison, WI 53705

Automated Response Line (IVR)
Local (608) 827-4420, extension 4420
Toll Free (800) 356-7344, extension 4420

DeanConnect Questions

A Plan Administrator's username and password must be set up by Dean Health Plan

If you do not have a username and password for DeanConnect, please contact your account management team. 

If you have questions about using DeanConnect please see the DeanConnect training videos, or contact your account management team for assistance.

Website Comment or Question

This microsite is dedicated to our Employer Groups and Plan Administrators. If you have a question about this site, or would like to make a recommendation / suggestion please email webmaster@deancare.com.